Pre-loaded Customer Configuration:
Many reseller/partners prefer to have their software solutions loaded prior to shipment. Rather than receive hardware at your customer’s location, only to then go through time-consuming, costly configuration on site, Kolar offers the unique benefit of loading and testing custom application software during the assembly/burn-in process. We need only to understand the settings you wish included, be provided a legitimate copy of the application and any additional equipment in order to verify your specified tests. Kolar Systems will arrive fully configured to your specifications, ready for your customer’s environment, with minimal user input before actual use. We also offer the benefit of OEM Recovery Software from Acronis True Image™. With this option a complete reload of the Original Factory Image can be accomplished in under 5 minutes (SSD based minimal loadout Kolar System).
Disaster Recovery/Emergency Services:
Many customers find that “fast response” just isn't fast enough. Kolar offers the additional benefit of pre-configuring units specifically reserved for “disaster recovery” or “emergency service.” Using Kolar’s archival images and configuration data, emergency inventory is pre-configured, tested, boxed, and labeled so that (in case of emergency) a solution can be shipped “Priority Overnight” to arrive next business morning (in most areas). Terms and availability vary, but in general, Kolar does not charge for this service until it is utilized by an authorized party. That means Kolars configuration services are not charged unless a disaster occurs. This gives our customers the confidence of having a plan to “fall back on” without incurring additional (perhaps unnecessary) charges.
Customer Image Archive:
Upon customer approval, Kolar will routinely save the customers applications, operating system configuration and specific settings. In the event of any systems component failure or user error, this archive can restore a customer’s computer to its original state, thereby eliminating time-consuming trouble-shooting and rebuilding chores. We can even provide similar functionality to our direct customers via Hidden Partition with special boot method, Branded USB, External Hard Drive or Disc-Based emergency 'Recovery Media' to be used at the end-users site where practicable.